‘Digital Eavesdropping’: The Consumer Goods Giant Looks to Exploit Vaseline’s Viral TikTok Trend.
As a product discovered over 150 years ago within a Pennsylvania drilling site, the modest tin of Vaseline might not appear as an clear candidate for digital platform algorithms.
Nonetheless, its ascent as a viral TikTok topic has placed it at the forefront of an advertising revolution, where major corporations are allocating substantial funds to content creators and reducing expenditure on advertising goods in legacy broadcasters.
From Oil Rigs to Online Hacks
First created commercially in the 1870s by chemist Robert Cheeseborough, who saw laborers rubbing their skin with a residue from oil extraction. Currently, a wave of content from users have chronicled its broad application in “life hacks”.
It has been touted as a fix for dirty sneakers or making fragrance last longer, along with a cure for noisy doorways. It has even been deployed to combat the nuisance of snack dust adhering to hands.
Capitalising on the Conversation
Spotting its digital renaissance, executives at the multinational amplified the hacks by asking their own scientists to test them and providing creators with the outcome data.
Assertions that it diminished the sensation of spicy food on lips were confirmed. So too were ideas it could extend fragrance and revive leather bags. Suggestions it could whiten teeth or make eyelashes longer were disproven.
The ‘Digital Ear’ Approach
Outdoor advertising and television commercials would once have formed the bulk of its promotional efforts. Yet this viral episode has helped convince executives to turbocharge spending on content creators.
This monitoring of online platforms to guide corporate planning has been labeled “social listening”. The company's chief executive, freshly instated, has indicated the goal is to spend half of its colossal advertising budget on platform-based material.
Evolving With Audience Behavior
The company's social media lead, who is spearheading the social media effort, said the company was simply adapting to new ways of engaging audiences. She said participating on platforms “without killing the party” was crucial.
“What is the key to genuine brand integration? This has perpetually been our aim as brands, dating to when neighbors chatted over fences and sharing usage tips.
“We are witnessing a departure from a broadcast model, where we would just send out ads … Today, it's numerous dialogues, various groups. Changes in digital feeds means that these groups seem specialized, however, they are large.
“Ensuring your product is discussed by other people, talked about by other people, that is how you can build trust and relevance. Content makers are key. This word-of-mouth strategy is being amplified.”
A Revolutionary Change in Media
The strategy reflects profound shifts taking place in media consumption, with younger consumers spending more time on apps like TikTok and Instagram than traditional TV, print, or radio.
The transition is visible in drops in broadcast and newspaper ads. In the UK, advertising income for major broadcasters have fallen by more than £600m in inflation-adjusted terms since 2019.
Influencer Marketing Expansion
Additionally, it points to a blurring of media roles as corporations essentially turn into content studios, partnering with hundreds of content creators to promote their goods.
An industry expert from a leading agency said: “Obviously there’s a flow of audiences away from some legacy media and their time is increasingly on Instagram, TikTok and YouTube than they are consuming linear broadcasts or printed matter.
“A lot of brands are telling us consumers have more faith in suggestions from the creators they engage with more than they trust ads. That’s a consistent trend.”
He added firms may also cut expenditures by targeting content creators over expensive broadcast campaigns, which also enables easier content adjustment to test effectiveness.
The approach is growing. Promotional expenditure on the creator economy is growing fourfold quicker than the media industry overall. In the US, it has more than doubled since 2021 and is expected to hit substantial figures in 2025.
Traditional Media's Continued Place
Despite the huge changes, industry figures said they believed broadcast ads retained significant importance to play, as TV channels continued to possess the influence to drive countrywide discourse.
She added: “Among the most effective advertising investments is still major broadcast spectacles. It’s not about those broadcasters saying: ‘Our relevance has faded.’ It’s about who’s capturing attention … There is undoubtedly a future for traditional media.”